Harnessing Communication Excellence with myCloudPBX Features
Time of Day Call Routing
Directs incoming calls to specific destinations based on the time of day, ensuring calls are handled efficiently during business hours or off-hours.
Call Transfer
Enables users to redirect a connected call to another phone or extension, ensuring the caller reaches the appropriate person or department.
Voicemail
Allows callers to leave audio messages when the recipient is unavailable, ensuring messages are captured and can be played back later. Voicemail can be accessed via desk phone, softphone or transcribed as an email.
Ring Group (Group Call)
Simultaneously rings multiple phones or extensions, ensuring that incoming calls are answered by the first available member of a designated group.
Presence Indicator
Shows the status (online, away, busy, etc.) of users in the system, aiding in decision-making before placing or transferring a call.
Direct Inward Dialling (DID)
Assigns a dedicated phone number to each user or department, allowing callers to bypass the main line and reach their intended party directly.
Auto Attendant (IVR)
Interactive voice response system that guides callers with menu options, directing them to the appropriate department or individual.
Explore myCloudPBX's capabilities to
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